How do I cancel my subscription?
Short answer
You cancel in the store where you bought the subscription: on iPhone, in the system Settings under Subscriptions; on Android, in the Play Store under "Payments & subscriptions". After you cancel, Premium keeps working until the end of the period you paid for.
iPhone and iPad
- Open the Settings app on your phone.
- Tap your name at the top.
- Tap Subscriptions.
- Choose SmartWorkout and tap "Cancel Subscription".
Android
- Open the Play Store.
- Tap your profile picture in the top right corner.
- Tap "Payments & subscriptions", then "Subscriptions".
- Choose SmartWorkout and tap "Cancel subscription".
Good to know
- Deleting the app or your SmartWorkout account doesn't cancel the subscription. Cancel it in the store first.
- Switching from iPhone to Android or back? Cancel your subscription in the old store and buy it again in the app on your new phone.
- You also cancel a free trial in the store. Do it before the trial ends if you don't want the store to charge you.
- After you cancel, all your data and the free features stay. You only lose the Pro or Premium features once the paid period ends.
- Refunds are handled by the store: for Apple, go to reportaproblem.apple.com; for Google, use your order history in the Play Store.